Benjamin Baumhoff wins CTO of the Year Award for Excellence in Insurance Innovation sponsored by Insurance Company | So Good News


HARTFORD, Conn.–(BUSINESS WIRE)–Insurity, a leading provider of cloud-based software for insurance carriers, brokers and MGAs, announced today that it has won the Benjamin Bomhoff CTO of the Year Award in Insurance Innovation Excellence. The Insurance Innovation Excellence Awards ceremony was held in Las Vegas and recognized outstanding performance by insurance companies in categories including exceptional policyholder service, digital transformation and excellence in data and analytics.

With over 40 years of information technology experience in the P&C insurance industry, Bomhoff has a deep understanding of how to successfully manage teams through the implementation of new and emerging technologies. Bomhoff is currently the Chief Technology Officer of Fleming Insurance Holdings, a reinsurance carrier specializing in providing liquidity and risk transfer solutions to the mid-market insurance sector. Prior to Fleming Insurance Holdings, Bomhoff spent nearly a decade in the private lines market in Florida.

An example of Baumhoff’s commitment to innovation was the use of Sure AI Assistant, an AI-powered chatbot to handle the flood of complaints after hurricanes and other natural disasters. Of course, AI Assistant enables policyholders to quickly send a First Notice of Loss (FNOL) over the phone or online, effectively eliminating policyholder waiting times after a natural disaster when they are most needed and transforming the policyholder experience.

We thank the insurance company for this award. Although this is an individual award, it takes teams of people to achieve innovations that have a lasting impact on both the organization and its stakeholders,” said Bomhoff. “When Hurricane Michael hit in 2018, we were able to use Insurity’s Sure AI Assistant to automatically handle calls. After the storm passed, 30% of people chose Sure AI Assistant. That meant 30% fewer people had to wait on the phone and there was zero waiting time, making for a much better claims experience.”

“Benjamin has made innovation an integral part of his business model, and his leadership in implementing new and emerging technologies makes him a natural fit for this award,” said Sylvester Mathis, the insurance company’s chief insurance officer. “Insurance admires his commitment to excellence, his long-term vision for innovation, and his unwavering dedication to making that vision a reality.”

For more information about the Insurance Innovation Awards, please contact [email protected]

About insurance

Insurance is a leading provider of cloud-based software for insurance carriers, brokers and MGAs. Insurance is trusted by 15 of the top 25 P&C carriers and 7 of the top 10 MGAs in the US and has more than 400 cloud-based deployments. With its best-in-class digital platform and unmatched industry expertise and the industry’s most robust analytics offerings, Insurance is uniquely positioned to provide clients with exceptional value that allows them to focus on their core business, streamline their operations and deliver a superior policyholder experience. Insurance is a portfolio company of GI Partners and TA Associates. For more information, visit


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