Indian Railways to switch to paperless working mode under special campaign 2.0

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On the last day of special campaign 2.0, the railway ministry disposed of more than 3,000 VIP references, 160 government references and more than 2.6 lakh public complaints.

New Delhi: In an effort to reduce paper waste in Indian Railways, the Government of India recently launched a special campaign to make Indian Railways completely paperless, following a notification issued by the Railway Ministry.

Inspired by the vision of Prime Minister Narendra Modi, to focus on cleanliness all around, reduce reliance on public complaints and improve the work culture at the workplace, the Ministry of Railways decided to launch a special initiative namely Campaign 2.0. An official statement from the Ministry of Railways said that a sequel to the campaign was launched in September called ‘Special Campaign 2.0’ from 02.10.2022 to 31.10.22, with increased ambition and objectives to further promote cleanliness and good governance in all areas of work across the country which has been a great success.

In keeping with the philosophy of Special Campaign 2.0, the Ministry of Railways had set a much wider scope for itself in all areas of its work considering Indian Railways’ presence across the length and breadth of the country. Accordingly, it took up all 7,337 stations for the Cleanliness Campaign, which is a huge task in itself, with emphasis on mechanized cleaning of stations, and cleanliness of trains, including approaches to major stations, collection and safe disposal of plastic and other waste. Such efforts by Bangalore Railway Station were appreciated by the Prime Minister.

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The statement further read that from October 2 onwards, the Ministry of Railways conducted more than 9,000 cleanliness drives covering all stations, offices, workshops, production units and other offices. The target of 100% has already been reached in this regard.

More than one lakh eighty-six thousand physical files and around 30,000 e-files have been reviewed.

All staff from top to bottom were proactively involved in disposal of pending cases including VIP/MP/MLA references and Parliamentary, State/PMO references/public grievances and appeals. Around 80% liquidation has already been achieved on several parameters.

On the last day of special campaign 2.0, the railway ministry disposed of more than 3,000 VIP references, 160 government references and more than 2.6 lakh public complaints.

Campaigns are closely monitored and held by senior officers of the units who often go around their offices to spread importance and awareness. More than Rs 33 crores worth of office waste has been disposed of during the campaign period and space freed up to the value of 16000 square meters.

As part of Special Campaign 2.0, a number of awareness programs were organized including ‘NukkadNatak’ (street show) across the railways which was not only impactful but also left an indelible mark and was greatly appreciated by one and all.

Several other initiatives have also been taken under this campaign which include development of IT applications for online processing and disposal of VIP(MP/MLA) references and parliamentary references such as cases raised under Zero Hour and under Section 377 in Parliament of members of parliament.
Another module related to real-time monitoring of parliamentary references has also been developed on similar lines with all functions of the MIS built to monitor VIP references.

The development of these two applications has made it possible for the Ministry of Railways to dispose of these references and has contributed enormously to Special Campaign 2.0.

In addition, public complaints are also monitored through the ‘Rail Madad Portal’ which provides real-time redressal of complaints and online monitoring of pendency and disposal of these complaints.

MOR has also decided to switch to completely paperless work from 1 November by digitizing all business processes and file work through the e-office system in the Railway Board Office.
In particular, The Indian Railways will adopt the Work through E-Office System file in the Railway Board Office from November 1.

(Except for the headline, this story has not been edited by HW News staff and is published from a syndicated feed.)