Odisha consumer court orders mall to pay Rs 25K for carrying bag | So Good News
The Odisha consumer court has asked a Cuttack shopping center to pay Rs 25,000 to consumers for paying Rs 6 per carry bag.
The District Consumer Redressal Commission, Cuttack has issued this order on a petition filed by Padmalochan Rout.
The court has ordered the mall authorities to pay the customer Rs 10,000 to compensate him for his emotional pain and harassment and Rs 15,000 as compensation for what he paid.
According to the complaint, Rout bought a t-shirt for Rs 249 from the store on December 28, 2020. While paying at the cash counter, he was asked about the need for a bag, and the staff gave him a carrier bag for Rs 6.
Rout said that he was not informed about the additional cost of the bag or anything about the price of the bag that was mentioned in the bag or in the markets, which is a violation of the Consumer Protection Act.
“I submitted a complaint to the counseling center of the State Commission. The counsel, BK Sinha, immediately accepted my complaint and issued a notice (to the disputing parties). However, no one from the disputing parties responded to the notice,” he said. .
Later, he filed a case in the district consumer court, which passed the order in his favor.
The court ordered the officials of the shopping center to pay the compensation within 30 days from the date of receipt of the notice.
(Only the title and image of this report may have been edited by Business Standard staff; the rest is simply compiled from a composite feed.)