The Railway Board will go paperless from today | So Good News


Indian Railways is going completely paperless from today (November 1). There is digitization of all business processes and file work through an e-office system at the railway board’s office.

Also, all 7,337 stations of Indian Railways have undergone mechanized cleaning of stations, and trains including approaches to major stations, collection and safe disposal of waste with the launch of Special Campaign 2.0 from October 2 to 31 this year.

One such effort by Bangalore Railway Station was appreciated by Prime Minister Narendra Modi.

The Railways conducted more than 9,000 cleanliness drives covering all stations, offices, workshops, production units and other offices.

According to the national transport company, a decision has been taken to switch to a paperless working mode from November by adopting archive work through the Railway Board’s e-office system.

While more than 186,000 physical files and around 30,000 e-files have been reviewed during this period, on October 31, the last day of Special Campaign 2.0, the Ministry of Railways has disposed of more than 3,000 VIP references, 160 government references and more than 2 .6 lakh public grievances.

According to the railways, more than Rs 33 crore worth of office waste was disposed of during the campaign period and space freed up to the value of 16,000 square feet.

In keeping with the philosophy of Special Campaign 2.0, the Ministry of Railways had set much wider scope for itself in all areas of its work considering the presence of Indian Railways across the length and breadth of the country.

As part of Special Campaign 2.0, a series of awareness programs including ‘nukkad natak‘ (street show) was organized.

Several other initiatives have also been taken during this campaign which include development of IT applications for online processing and disposal of VIP (MP/MLA) references and parliamentary references as cases taken up during Zero Hour and under Section 377 in Parliament by Members of Parliament.

The system also generates weekly alerts via e-mail and SMS to concerned officials. The Railway Minister/Officers can read and show the reply to a particular public representative with just a click of the button.

In addition, public grievances are also monitored through the ‘Rail Madad Portal’ which provides real-time redressal of grievances and online monitoring of pendency and disposal of these grievances.


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