The State Consumer Commission has rejected the appeal of the Indian School of Business | So Good News


The Telangana State Consumer Disputes Redressal Commission upheld the order of the district board and dismissed the appeal filed by the Indian School of Business (ISB) in respect of the petitioner seeking refund of fees.

The commission heard an appeal filed by Ruchi Sankrit, a resident of Golaghat, Assam.

The complainant said that he had applied for a graduate program at ISB. The application was made on October 12, 2016. On December 5 of the same year permission was granted and 10 days were given to pay the fine of ₹2,87,500. Meanwhile, the petitioner wanted to know whether he would be offered education and whether he could stay in a school in Hyderabad, instead of Mohali. On December 15, he paid the money.

However, on January 2, 2017, he told ISB that he did not want to continue the course because he had been admitted to another course. He asked for the approval to be withdrawn and the fees to be refunded. His counsel said that since his seat was given to another student, ISB would have returned the money.

The ISB councilor said that the organization is a non-profit organization and the Commission has no power and the money received from a person who has paid cannot be returned.

Considering the objections and all the evidence presented, the commission pointed to the order of the National Consumer Disputes Redressal Commission (NCDRC) dealing with Manu Solanki and eight others against Vinayaka Mission University. The law also stated that acceptance does not come under the Consumer Protection Act as the education offered cannot be considered as employment.

Following the district commission’s decision, the State Commission rejected the appeal.


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